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Re: BUILD TEAM for kitchen extension - any reviews?

by lemondrizzles » Sun Jan 15, 2017 6:38 am

I'd be very interested to hear if the review was reposted.

I believe a new law was passed last month (http://www.lexology.com/library/detail. ... f0e1a0e808) which helps prevent these takedown notices being served...

Re: BUILD TEAM for kitchen extension - any reviews?

by DavidDecorator » Thu Jan 12, 2017 12:44 pm

Why not try Alan Beirne the builder. He has over 40 years experiece, gives great advice and can work well with just about any architect/ engineer as well as clients. He can provide references going back about as far as that as well for just about every domestic building project under the sun apart from basement excavations.
You can ring him on 07904 376665. He taught me everything I know. Limitless knowledge and he's a time served electrician as well.

Re: BUILD TEAM for kitchen extension - any reviews?

by Daisy123abc » Mon Nov 28, 2016 3:31 pm

Just in case anyone is interested in reading the article in the Guardian which has been mentioned here, the link is copied below.

https://www.theguardian.com/technology/ ... et-mumsnet

Re: BUILD TEAM for kitchen extension - any reviews?

by Medway » Mon Nov 28, 2016 1:37 pm

After the furore over the summer with the Mumsnet threats that Daisy experienced etc, I kept a close eye on Build Team. They have 'rebranded' and have had a new flashy website made. I strongly expect a name change will be on the horizon also. If only it was just a case of style over substance, but the stories we hear indicate it's much worse than that. In my experience, proper, reputable builders do not have flashy websites maybe because they are too busy out there doing the work and quoting. If you want to see a builders work go and visit a recent project. I feel so sorry for all you people going through this - we have to keep the matter alive so more potential victims do not fall into the trap.

Re: BUILD TEAM for kitchen extension - any reviews?

by kleby » Mon Nov 28, 2016 1:16 pm

Hi there,

Anyone currently using BuildLondon and having issues (several unexplained delays and generally terrible customer service)?

We are going through a hellish build with them at the moment, and to add to how companies can clean up the bad online reputation, a couple of months ago, they had several poor reviews on google (including mine) with people experiencing the same rubbish service. These reviews have mysteriously disappeared now. Definitely something fishy going on.

Anyhow, how would like to reach out to anyone currently using them and having issues (or if you're having a good experience with them as well please reach out) so we can come together and hopefully make some progress in getting our builds to be completed.

Thanks.

Re: BUILD TEAM for kitchen extension - any reviews?

by Motherslittlehelper » Sat Jun 04, 2016 11:33 am

I think this brings a new post about how companies manipulate reviews and social media.

We renovated out place 2 years ago and decided to review the few companies that we wouldn't even want our worst enemies to use! What we observed was interesting :

1- if they were a member of any association they delisted from them (and it's worth checking they are a member of any logos displayed on their website - the solar thermal company we used put 4 industry affiliation logos on their website and 3 they were not members of)

2 - bad reviews on the website (eg on Yell.com). They would just remove their business. Wandsworth sash Windows did this, see other forums for what happened with us and other users.

3 - they would use a company (like 'Reputation' ) to clean up they online image and get reviews posted that possible were not real.

4 - sites like Trustnet old take down reviews on the request of the company (as the companies paid TrustNet to be on their website - don't want to bite the hand that feeds you hey!).


So don't believe the Internet. if companies don't have reviews there may be a reason for this, word of mouth is the best recommendation. And always pay on credit card as you are then protected if things go wrong .

Re: BUILD TEAM for kitchen extension - any reviews?

by firsttimerSW11 » Tue May 31, 2016 8:35 am

The mumsnet thread is fascinating. It's opened my eyes to what can be done to manipulate social media/google searches. Who knew?!

Re: BUILD TEAM for kitchen extension - any reviews?

by MGMidget » Thu May 26, 2016 2:05 pm

Thank you Daisy and Medway. I've been watching this with interest (including the Mumsnet discussion!).

Re: BUILD TEAM for kitchen extension - any reviews?

by Medway » Thu May 26, 2016 12:10 pm

Please read the Mumsnet thread before considering Build Team for any work. The Guardian has also published a fascinating article this week exploring what happened to Daisy's review

Re: BUILD TEAM for kitchen extension - any reviews?

by Medway » Thu May 26, 2016 12:10 pm

Please read the Mumsnet thread before considering Build Team for any work. The Guardian has also published a fascinating article this week exploring what happened to Daisy's review

Re: BUILD TEAM for kitchen extension - any reviews?

by Medway » Thu May 26, 2016 12:09 pm

Please read the Mumsnet thread before considering Build Team for any work. The Guardian has also published a fascinating article this week exploring what happened to Daisy's review

Re: BUILD TEAM for kitchen extension - any reviews?

by Daisy123abc » Thu May 12, 2016 10:50 pm

I am the poster of an original thread to Nappyvalley and another which can still be found on Mumsnet; but only if you look hard enough. In January 2016, and at Buildteam's direct request, I removed my post to Nappyvalley. After enduring too many awful months, of what should have been a simple side return project, we were desperately worried about what we had found ourselves involved with. I still clung to a final fading hope that this company could deliver as advertised and it was in this spirit that I deleted the Nappy Valley review. I retained the thread on Mumsnet, partially at the request of the followers of the discussion but also in order to allow opportunity for an end of narrative comment which would ultimately provide any appropriate redemption. Something which I thought was only fair in the circumstances. As a family we had sincerely hoped for a happy resolution to our building project. Who wouldn't? We had invested a substantial amount of money in achieving a life long dream for our family life, however, this was not to be and after 9 stressful months of ongoing and unresolved dispute, the torrid details of which are available on request, the loss of trust was absolute and our contract was terminated. Our final experience, and of course this is just my opinion here, is that we were left in a condition so far removed from the Code of Practice of the FMB, with whom one version of this company hold affiliation, that it was shocking.
The details of this are now secondary to other facts which I wish to share as I believe them to be in the public interest. Since I posted an honest review on mumsnet all contributors to this thread, including myself, have been accused of potential libel. More bizarrely, my original post (which was written and posted in December describing some of the reasons why we were so upset in the first place), has now been removed and mysteriously today I find myself at the centre of a copyright infringement claim. It seems a person in America somehow wrote my own review before I did and has used the convenient vehicle of the paid services of the DMCA to have it removed. You can now see my original post, today attributed to an affronted "Mr Douglas Bush", on a website based in India and pre-dating mine at September 2015. As a result of this allegation against me the entire discussion thread has been removed from the Google search engine where up until that moment it was featuring fifth on a search of the company's name. I cannot explain any of this, so I invite any readers of this particular forum to go seek out the mumsnet thread for themselves. I welcome their comments. If nothing else this experience illustrates a vulnerability in the online legal system where we can all be exploited. In short, and returning to the original topic, I don't recommend this company, because ever since we had anything to do with them we have had a horrible time.

Re: BUILD TEAM for kitchen extension - any reviews?

by topping » Wed Mar 30, 2016 10:42 am

Do not go near this company. We were totally taken in by their website and their convincing sales approach. Unusually for me I did not explore further on forums like this. I would refer anyone to the mumsnet thread on this company. I have a review on there and have been threatened with legal application by Buildteam if I don't remove it. I have refused as what I said is true and I have copious evidence. Also look closely at their positive reviews. What was supposed to be a 12 to 14 week project is still unfinished after 8 months. I lost so much time at work that I have recently postponed my retirement for a year. This has been the most stressful time for us but you will see that we are not alone in this.

Re: BUILD TEAM for kitchen extension - any reviews?

by alexsarah » Thu Mar 24, 2016 11:54 am

There are loads of posts up on mumsnet where people are standing their ground on their negative reviews on Build Team - despite threats of legal action over liable. I think this says it all!

Re: BUILD TEAM for kitchen extension - any reviews?

by SE4_Mum » Wed Feb 24, 2016 8:10 pm

Thanks so much Annabelle for your honest reply. I can assure you that my review was entirely genuine and I have proof to back it up. Unfortunately I did not receive a message advising me why, however, I totally understand why you have taken the decision you have if you were threatened with legal action. Unfortunately it seems there are very few places I can post my review without it being removed and it looks like a lot of people are in the same position.

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