by Coffeegirl » Wed Feb 26, 2014 4:51 pm
To follow up on my post re: Bowloom and base.
We went with Bowloom in the end and I am so incredibly pleased that we did.
The price differential was less than 5% and for this we got the following.
Hours of their time in store to choose the right carpets with design advise
The most beautifully fitted carpets, delivered on time, no fuss, no bother, flawless fitting and a perfect clean up.
Total flexibility on the fitting date. We messed them around terribly as we were booked pre- Christmas but our builder ran over, Paul had his guys fit 2 rooms only and then, FOR NO EXTRA COST, had them come bck the Sunday before Christmas to finish the job.
His guys cleared rooms, worked around my builders, just basically got the job done in the most pleasant way possible.
Then, they even saved enough off-cuts (their idea not mine) so that we could carpet our cellar steps for almost nothing at a later date.
The after sales service has been wonderful too, Paul has checked back in to confirm all ok and fixed a couple if snags - entirely not his responsibility to fix.
Can't recommend them highly enough.
To follow up on my post re: Bowloom and base.
We went with Bowloom in the end and I am so incredibly pleased that we did.
The price differential was less than 5% and for this we got the following.
Hours of their time in store to choose the right carpets with design advise
The most beautifully fitted carpets, delivered on time, no fuss, no bother, flawless fitting and a perfect clean up.
Total flexibility on the fitting date. We messed them around terribly as we were booked pre- Christmas but our builder ran over, Paul had his guys fit 2 rooms only and then, FOR NO EXTRA COST, had them come bck the Sunday before Christmas to finish the job.
His guys cleared rooms, worked around my builders, just basically got the job done in the most pleasant way possible.
Then, they even saved enough off-cuts (their idea not mine) so that we could carpet our cellar steps for almost nothing at a later date.
The after sales service has been wonderful too, Paul has checked back in to confirm all ok and fixed a couple if snags - entirely not his responsibility to fix.
Can't recommend them highly enough.