by emmakl » Wed Apr 11, 2012 7:41 am
I am fuming!!
We were missed on Thursday - the rest of our road was cleared but not us... so I rang the council and was promised that it would be collected on Friday. When I pointed out that Friday was a bank holiday and asked if they were absolutely sure as we were going away I got pretty short shrift from a not very nice American lady... So, off we went with the assurance that it would be collected 'without fail' on Friday.
And of course we got back yesterday morning, my son's birthday, to find that it hadn't been collected and the bags on top of the green bins had been pulled to pieces by foxes. Another call to the council and I was told that they NEVER collect rubbish left in green bins! Well, we moved here in July last year and they have always taken the rubbish out so we didn't have exactly this problem! Same goes for the lady who used to live here, so this was the first time I had been told they wouldn't. As I had family coming yesterday afternoon I put my foot down and said I wanted it to be collected yesterday or we would load it up and take it to the tip ourselves (great way to spend my youngest's second birthday!) and I was told it would be collected yesterday afternoon 'without fail', but that I had to take it out of the bins. So I did.
And it wasn't collected.
I have just been outside taking photos of the carnage and will be taking them down to the Town Hall this morning. After spending an hour clearing up the same mess yesterday I am far from amused.
Fair enough if they needed to put a new system in place, but was the week before the Easter Weekend really the best time to do it?!!
I am fuming!!
We were missed on Thursday - the rest of our road was cleared but not us... so I rang the council and was promised that it would be collected on Friday. When I pointed out that Friday was a bank holiday and asked if they were absolutely sure as we were going away I got pretty short shrift from a not very nice American lady... So, off we went with the assurance that it would be collected 'without fail' on Friday.
And of course we got back yesterday morning, my son's birthday, to find that it hadn't been collected and the bags on top of the green bins had been pulled to pieces by foxes. Another call to the council and I was told that they NEVER collect rubbish left in green bins! Well, we moved here in July last year and they have always taken the rubbish out so we didn't have exactly this problem! Same goes for the lady who used to live here, so this was the first time I had been told they wouldn't. As I had family coming yesterday afternoon I put my foot down and said I wanted it to be collected yesterday or we would load it up and take it to the tip ourselves (great way to spend my youngest's second birthday!) and I was told it would be collected yesterday afternoon 'without fail', but that I had to take it out of the bins. So I did.
And it wasn't collected.
I have just been outside taking photos of the carnage and will be taking them down to the Town Hall this morning. After spending an hour clearing up the same mess yesterday I am far from amused.
Fair enough if they needed to put a new system in place, but was the week before the Easter Weekend really the best time to do it?!!