by olive » Thu Sep 04, 2014 8:33 pm
Sorry to hear your problem. From this small sample of respondents alone it is clear that there is rampant abuse and malpractice in the industry. We also went through a disastrous building project with a so-called “extension marketing company” (we use the term advisedly because they are neither an architect, builder, or engineering firm but they typically call themselves a specialist/expert of house extensions offering a full service). May be the same kind as yours.
We came to the conclusion that it is not worth pursuing the sub-contractor builder (Typically the builder was an amateur company more likely to dissolve than appear in court or settle) and should focus on the marketing company for rectifying defects.
A dispute in a building project is very difficult to resolve unless you prepared to go all the way to court. However if you paid the marketing company less than £30000 with a credit card, even as partial payment, you should look into Section 75 as the credit card company is treated as jointly liable and required to address your claim. The prevention is crucial. I posted another comment under the thread “'Plus Rooms, Build Team, More Space or My London Extension? ” and insights of other people’s experience are worth looking at for anyone thinking of a house extension.
Sorry to hear your problem. From this small sample of respondents alone it is clear that there is rampant abuse and malpractice in the industry. We also went through a disastrous building project with a so-called “extension marketing company” (we use the term advisedly because they are neither an architect, builder, or engineering firm but they typically call themselves a specialist/expert of house extensions offering a full service). May be the same kind as yours.
We came to the conclusion that it is not worth pursuing the sub-contractor builder (Typically the builder was an amateur company more likely to dissolve than appear in court or settle) and should focus on the marketing company for rectifying defects.
A dispute in a building project is very difficult to resolve unless you prepared to go all the way to court. However if you paid the marketing company less than £30000 with a credit card, even as partial payment, you should look into Section 75 as the credit card company is treated as jointly liable and required to address your claim. The prevention is crucial. I posted another comment under the thread “'Plus Rooms, Build Team, More Space or My London Extension? ” and insights of other people’s experience are worth looking at for anyone thinking of a house extension.
