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Re: why is nappyvally so different

by Annabel (admin) » Thu Mar 31, 2016 9:45 pm

thank you for the feedback.

the version you see on your mobile is a mobile friendly version which is meant to make it easier to view. is there anything in particular you feel that you're missing?

we can adjust what is shown so if you can tell me what you feel you'd like to see then we can see if we can fix it.

thanks as ever for using NVN!

Re: why is nappyvally so different

by coolmum » Thu Mar 31, 2016 9:33 pm

I only ever accessed it from my mobile and now it doesn't show up the full page properly anymore it's putting me off visiting the site.

Re: why is nappyvally so different

by Annabel (admin) » Thu Mar 31, 2016 5:45 pm

hmmmm odd.

can you please email me on nappyvalleynet@btinternet.com

I'll then ping you an email to see if there is a wider issue.

thanks

Re: why is nappyvally so different

by manta » Thu Mar 31, 2016 5:29 pm

Hi,

I emailed you this morning, looks like it didn't work!

Re: why is nappyvally so different

by Annabel (admin) » Thu Mar 31, 2016 12:23 pm

Hi
I *think* it is but as with everything you never know!

Can you email me and I'll try emailing you and lets see if it works!

Re: why is nappyvally so different

by manta » Thu Mar 31, 2016 11:55 am

Thanks for the quick reply - and for the great site!

I tried the email option and ticked the box saying to send the email to me as well. But I haven't received any of the emails myself and I tried it for 4 separate emails. Are you sure this functionality is working?

Thanks,

Re: why is nappyvally so different

by Annabel (admin) » Thu Mar 31, 2016 10:55 am

Hi
Thanks for coming back to us and the feedback on the site.

We're constantly working on changes and so your feedback is really important.

Private messages work like this.

When you send a private message it "sits" in your outbox until it's picked up. So until that person logs in and retrieves the message it doesn't leave your outbox. That isn't a problem if the person is a regular user but if they're not then it could sit there for a while.

The best way to make contact is to email someone. When you have logged in you'll see a little contact box by the user name . In the pic below it's just below the FB and Twitter logos

Image

If you click on that you can email them and that means it lands in their email box immediately.

Does that help?

Shout if you need any more help!

Thanks again for using NVN

Re: why is nappyvally so different

by manta » Thu Mar 31, 2016 10:01 am

Hi Annabel and team,

I can't get messaging to work at all this week. When i send private messages they just get stuck in the outbox. And when I try to do it by email instead and get a copy of the email myself, I don't receive the email.

As I need to find a nanny urgently, I really need this to work!

Thanks for the help,

Re: why is nappyvally so different

by sw11_ » Mon Mar 21, 2016 3:17 pm

Oh I see. That's a shame about not getting this feature on a mobile - I always view on my mobile!

Re: why is nappyvally so different

by DavidIQ » Mon Mar 21, 2016 3:15 pm

There is no setting for that nor is there a way to remove it selectively via permissions or otherwise. It shows up for everyone, even guests. If you are viewing on a mobile device then that's different. The mobile theme has to adjust for screen real estate so one of the things that is "sacrificed" is most of the poster information panel, which includes the post count.

Re: why is nappyvally so different

by sw11_ » Mon Mar 21, 2016 2:36 pm

Interesting. It doesn't show up on mine. Is there a setting that I need to adjust?

Re: why is nappyvally so different

by DavidIQ » Mon Mar 21, 2016 11:13 am

sw11_ wrote:I really miss being able to see the number of posts someone has made - this used to appear next to their username when they posted something. Not a big deal I suppose but I liked that feature!
I still see the post count for every user right under the username of every post just like in the old site. What is it you're referring to?

Re: why is nappyvally so different

by sw11_ » Mon Mar 14, 2016 8:37 am

I really miss being able to see the number of posts someone has made - this used to appear next to their username when they posted something. Not a big deal I suppose but I liked that feature!

Re: why is nappyvally so different

by Annabel (admin) » Mon Mar 14, 2016 7:42 am

Thank you MGM - will get onto these today!

Keep them coming and thanks for bearing with us!

:-)

Re: why is nappyvally so different

by MGMidget » Mon Mar 14, 2016 12:22 am

Annabel, the time on the website is wrong by 1 hour.

Also, after logging in I cannot find all the recent for sale listings. You have a selection of old items for sale under 'noticeboard' but not the recent ones. The usual icon for buying/selling is viewable from the home page but after logging in the view changes and this can't be found in the list of items that appears.

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