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Re: Wandsworth council swimming price madness

Mum2Monkey, due to the confusion and administrative error by my team I would like to reimburse you, or provide a credit, for the overcharge. To facilitate this, please email me directly on enquiries@latchmereleisurecentre.co.uk. Wakehurst Mum, to clarify we have had CCTV since 2009 and the set up he...
Forum: Activities
Topic: Wandsworth council swimming price madness
Replies: 27
by Latchmere LC
Tue Jun 09, 2015 2:22 pm

Re: Wandsworth council swimming price madness

To clarify, under 5’s do not need a card. Children aged 5-8 years must register and pay a one off, £2, activation fee in order to take up free swimming. I will of course ensure the team are reminded of this policy and will look to advertise this more widely, both in the centre and across a variety o...
Forum: Activities
Topic: Wandsworth council swimming price madness
Replies: 27
by Latchmere LC
Mon Jun 08, 2015 12:42 pm

Re: Wandsworth council swimming price madness

Thank you for your comments regarding Latchmere Leisure Centre. As an organisation we have committed to allowing all under 8’s to swim free across all of our facilities. We do charge a nominal admin fee of just £2 for 5-8yr olds in order to administer their usage, however, there are no further charg...
Forum: Activities
Topic: Wandsworth council swimming price madness
Replies: 27
by Latchmere LC
Thu Jun 04, 2015 11:45 am

Re: Latchmere closed??

On behalf of the team at Latchmere Leisure Centre I would like to apologise to anyone who feels they have had a less than satisfactory experience when visiting Latchmere Leisure Centre. As well as monitoring our service delivery internally the site is regularly inspected by the council’s leisure &am...
Forum: General Chat
Topic: Latchmere closed??
Replies: 7
by Latchmere LC
Mon Aug 19, 2013 2:17 pm

Re: Battersea Latchmere Leisure Centre Swimming Pool BUG

Further to the most recent post from my colleague, Dave Jolliffe, I would like to re-iterate the standards adhered to at Latchmere Leisure Centre; We run our pool in conjunction with strict PWTAG guidelines and the staff are trained on the normal operating procedures for the swimming pool, including...
Forum: General Chat
Topic: Battersea Latchmere Leisure Centre Swimming Pool BUG
Replies: 73
by Latchmere LC
Thu Jan 10, 2013 3:10 pm

Re: Battersea Latchmere Leisure Centre Swimming Pool BUG

Dear Nappy Valley Forum, My Name is Dave Jolliffe and I am the Area Manager responsible for Latchmere Leisure Centre. On behalf of the team at Latchmere I would like to reassure all users that we operate all our pools to the highest industry standards. Due to the recent negative publicity concerning...
Forum: General Chat
Topic: Battersea Latchmere Leisure Centre Swimming Pool BUG
Replies: 73
by Latchmere LC
Mon Jan 07, 2013 9:56 pm

Re: Battersea Latchmere Leisure Centre Swimming Pool BUG

On behalf of the team at Latchmere Leisure Centre I would like to apologise to anyone who feels they have had a less than satisfactory experience when visiting Latchmere Leisure Centre recently, particularly relating to our changing village area. I would like to reassure all customers that we value ...
Forum: General Chat
Topic: Battersea Latchmere Leisure Centre Swimming Pool BUG
Replies: 73
by Latchmere LC
Wed Oct 24, 2012 6:02 pm