Postby JWDW » Mon Nov 01, 2010 7:50 am
I suffered the safe sort of treatment from Kenwood, and can confirm they are complete cowboys and too be avoided at all costs. The work they had undertaken failed and I was stupid enough to pay them the 150 pounds for them to come and assess their work. They actually came twice as their initial report claimed the damp was from burst pipes in the wall, (a little difficult as there are no pipes in that wall). They then sent their senior man, and a fresh faced young kid turned up! Needless to say, lot of flim-flam and they offered to fix the issue for a circa 3,000 pounds. I was somewhat less than polite.
The advise above is good, and a little common sense goes a long way with damp. If their is damp in the wall, it needs to get out. So once you have identified the ingress point, (leaking gutter, leaking pipe, cracked grout between tiles in bathroom, garden flower bed soil above damproof course, etc...., it is best to get the plaster hacked off and let the offending bricks dry out for a month or so. Use a trusted builder / decorator.