Bad experience at Ben's Canteen "trendy but not for family"? Post Reply

[Souza]

Hi everyone - just wanted to add my excellent experiences at Bens Canteen. I have been visiting 'Bens Canteen' since it opened with my dog. They are amazing...the staff go out of their way to offer my dog a bowl of water and then they will come over and make a big fuss of him every time we visit. My dog adores the staff at Ben's Canteen.

While I'm having my food and drink I'm always most impressed at how hospitable staff are to all genres of customers - including mums with children. As others on this thread have posted - staff are very keen to greet mothers with children & ensure their seating arrangements are to their requirements. It's a nice large restaurant with lots of choice about where to sit.

There are toys and a blackboard near the entrance to the restaurant. So many times I have seen staff come over to where the children are - and entertain the children - almost putting on a personal entertainment show for the kids!

A few weeks ago there was a child who kept changing his mind and continually asking for endless condiments to accompany his meal. The staff were absolutely delighted to 'wait' on this young 'Sir' and were delighted to bring him all the things he demanded as he cheekily ate his meal!

As others have said - Bens Canteen is one of the best restaurants in Wandsworth - in fact it's probably one of the best establishments i've visited in a very long time. Please do visit and try it for yourself - you will be extremely impressed

[supergirl]

we know Ben and we love it there, from the moment he opened. Ben has succeeded where others have failed: people comes BACK which is key when you are in the hospitality business...
He wanted a hang out place, a place where people are having a good time, the place is open to everyone of all ages and like other have said this is reflected in the atmosphere, in the staff friendliness and the fact that the place is always busy Monday to Sunday. I personally also love what he did inside especially the design of the bar, very groovy! I hope people will enjoy the new place as much!
There are so many great things on Saint John Hill, BirdHouse (apparently not child friendly tho ), The Plough (friendly staff and child friendly), Powder Keg (great food and cocktails), Deli Boutique (French little deli/bakery/coffee shop), Ben Canteen of course, Urban Gourmet a little further (she is sooooo nice), The thai restaurant as well as the Erythrean one... Never been to the new bar so can't comment.
Oh and if you need stuffs for the home, you have it here as well on Saint John Hill, go and check