Hi all,
my husband has been using a local garage for our family cars for the last five years or so.
However there has been a change of proprietor and the two MOTs we've had done were "suspicious" to say the least.
He cannot prove anything (otherwise he would report them to the DVLA or VOSA straightaway) but the new testers have failed one car for silly reasons and asked for a small payment (in cash) to rectify before passing. My husband let this go in order to get the car passed.
On the second occasion he gave an "advisory warning" on the brakes, not dangerous but would need work and was heavily encouraging my husband to book it in for service - what he did not know was the entire braking system had just been changed/overhauled by an Audi main dealer and there was no way it it had worn out in two months!
The new owners know we are old customers who get our cars fixed without quibble but he has a strong feeling that his good nature is being taken advantage of and he's being seen as a "cash cow" for easy and unnecessary work.
I won't name names as I cannot prove anything - also whereas the old proprietor was friendly and helpful the new one is sullen and grumpy, never looking you in the eye...as my dear old Father used to say "Never do business with someone you don't like"...
So can anyone recommend a helpful friendly independent garage (prefer not to use a chain like Halfords or Kwikfit thanks) that gives you a straight forward MOT without trying to con you and hellps you to get your car past rather than aggressively trying to fail it?
Thanks!
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