Can anybody provide some advice on what to do with Heaver Garage.
Heaver Garage kept my car for 3 months for a job I estimated might take 2 days.
They constantly told me throughout that my car had already been fixed and it would be returned to me that same day. They told me this for weeks on end.
I constantly confronted them and I was told every excuse in the book. They took money upfront(£1600+)
During one confrontation, after 7 weeks. They admitted no work had been done because they didn’t have any money. They admitted therefore that they had been lying…however promised that the work would now be completed.
Since I paid upfront I had no other alternative but to leave the car in their care for the job to be completed.
My car has now returned. An independent report provided has confirmed that no work has proposed my been completed. I now have 8 surprise parking tickets from Ritherdon/Huron road, despite the fact that the car was with a garage(which is located on that road) and should have been stored and parked with care.
I’m a single mother with a 2 year old and I’m very concerned about these tickets I can’t afford and how to reclaim my money. I did raise a dispute with the bank but they closed it unfortunately as they felt it might be more suited to a civil dispute.
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