My 16yo son was mugged this Wednesday around 4:35pm on St. John’s Road close to M&S. He had his phone in his pocket, was not wearing headphones and was with 2 friends on a busy street when it happened. He was manhandled a bit by three muggers after they took cash from one of his friends and threatened to “shank” him though he did not see a knife. He had his phone and passcode taken but is thankfully ok. The police were brilliant, responded within minutes and liaised with two unmarked units on site, then took my son and husband back to St. John’s Road to try and identify the culprits as we were still tracking his phone. Two individuals were searched but released as no stolen phones were found on them.
It sadly seems like these occurrences have become the norm around here so I wanted to share a few facts and recommendations I hope some might find helpful:
Most incidents seem to happen in the vicinity of Clapham Junction, especially on St. John’s Road and mostly target secondary school boys. They happen very quickly, just a couple of minutes. Usually no one intervenes/notices/stops to help.
The criminals are teenagers themselves, around 16-17, black, with dreadlocks, dressed in dark clothing, around 5’9-5’10” with no discernible accents or other distinguishing facial hair or features.
They initially approach asking for the time or asking their age to try and distract/engage, then quickly crowd their victim onto the side of a building or, in my son's case, grabbed from behind and dragged around the corner. Ironically, minutes after this incident the same group approached my 14-yo son who pretended not to understand and quickly sidestepped and hurried off.
They seem to be after newer model devices (a friend’s son was handed back his Huawei phone, another his damaged iPhone) or cash.
Given the amount of knife crime in London, should your child find himself in a situation like this and cannot avoid engaging when approached or can’t get other people’s attention, its best not to fight back and just hand over their phones. If they happen to witness an incident they should notify nearby security if at all possible (there was a police car parked nearby yesterday).
The security settings I had on the iPhone allowed us to track it for a bit longer and will hopefully make it at least somewhat difficult for the thieves to use. I am sharing below for anyone interested:
* Turn on FindMy on your iPhone, you can log in via icloud.com or any other iPhone with your apple ID and track the phone or mark it as lost. NB, all cards on Apple Pay are immediately disabled so no need to cancel if the physical card was not stolen as well. Additionally, if you then activate Erase This Device all cards on Apple Pay are immediately removed from the device.
* Restrict ability to make changes to passcode and account settings via Settings/Screen Time/Content& Privacy Restrictions so that account cannot be removed from device. Helpful video on how to do it here:
Apparently iOS 17.3 update which will be rolled out soon will have a Stolen Device Protection feature which will require Face ID to make any account changes.
* Turn off Location Services (also under Screen Time/Content& Privacy Restrictions), to prevent thieves from disabling tracking via Find My or other apps.
* Keep a record of the device’s IMEI number. This number can be used to assist the police in tracking stolen phones and rendering them useless for onward sale. (Settings/General/About or dial *#06#, and a save screen shot).
* Turn on two-factor authentication and/or another trusted device to ensure you can limit access to your Apple ID account.
* Register your devices with the UK National Property Register
https://www.immobilise.com/
Finally, although kind of obvious, make sure your kid knows your mobile number so they can reach you if their phone has been stolen or lost. I have been told some kids are carrying older iPhones as decoy in case they are stopped.
Stay safe everyone!