Just wanted to let everyone know of an awful experience I have just had in this salon on Balham High Road near the station. It was my first visit there, I was having a facial. halfway through the therapist turned the steamer on which coughed, spluttered and then sprayed me with boiling hot water!!!
I now have a blister on my skin, luckily not my face, and I'm really hoping it doesn't scar. The therapist was apologetic but she was only an employee of the salon, and one would have thought that an incident like that would have brought forth a profuse apology from the manager herself, but ... nothing. In fact she seemed unwilling to have a conversation with me at all, probably because she didn't want other customers to hear, and certainly no concern or apology.
I only went there as it was cheaper than other places but the obviously dodgy equipment has scared me off and I will never go there again! If you are booked in for a facial here then please make sure they test the steamer before they position it over you as I would hate for that to happen to anyone else. But actually, I don't trust this place at all, and I wouldn't recommend it to anyone. Don't go!
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