Hello there,
I don't have any recent experience of the baby room, but my son has been going on a part-time basis for the last 2 years (toddler room and now pre-school room) and I have no complaints. His settling in was very, very hard and the girls were absolutely great with him (and me!!)
Supergirl is correct, the nursery nurses can be seen sitting at the Round House after work or having a cigarette break, personally I don't see it as a problem, as they are off nursery premises, the children cannot see them and they are on a break! To put it in perspective, I have also seen teachers smoking outside Belleville School...
My niece used to attend Bridge Lane and I agree with Supergirl, it is an amazing nursery. Unfortunately we couldn't get a place.
All the best,
S