Postby chickchick » Fri Jan 03, 2014 12:12 am
I always think it's bad to write a review when you are angry, so I waited a few weeks to write this one... but after all that time I still feel the need to share my experience with MH.
Due to a difficult pregnancy I have been bed resting the last 6 weeks. As my hair looked terrible I started looking for a mobile hair dresser to do highlights and I came across many positive reviews on MH.
Because she ran out of time (she thought I wanted half head and not full head) she left me with the foils to remove myself. The result was absolutely horrible (I had totally uneven highlights, some of them being white in the front...). I emailed her and she said she will stop by during the week, which she never did.
Luckily enough my doctor gave me the green light to walk again and I ended up to the closest saloon (Francesca Alexander). They honestly could not believe the mess on my head and how unprofessional MH had been with me. I emailed her a second time to tell her I was disappointed and I had to pay a lot to fix her mess, but she never replied...
This is just my story. I know some people had good experience with her, so I might have been just unlucky. My feeling is it's ok to make mistakes in your job, but the fact she has been totally careless and unwilling to find a solution (knowing I could not move from my house) was definitely shocking to me.