Finding the right company to manage your plumbing needs can be a struggle. Not any more, thanks to The Hamilton Group.
“When I first arrived in London about ten years ago, I met my business partner, Francis McCullagh, who was working at the same company,” explains Brad Kuhlmey, co-founder of The Hamilton Group. Wind forward to 2012 and Brad and Francis’s paths crossed again. By this point they both had their own businesses and knew it was the right time to merge to create The Hamilton Group – experts in plumbing, heating and electrics. Covering installation, maintenance and bathroom renovations, Brad and Francis were later joined by Josh Perkins to form a dream team that also includes four bathroom fitters, five plumbing and heating engineers, one handyman and one electrician.
The co-founders are really proud of The Hamilton Group team and have dedicated a lot of time to ensuring their guys are the best in the area. “Anyone can get a plumbing job with NVQ level 2 but we require all employees to have NVQ level 2 and 3, plus five years experience.
“We want the highest qualified plumbers and electricians – they are the bedrock of our solid, established team. It’s important that we have continuity and familiarity for our clients as we are going into their homes, so ideally you’d send the same person when needed as that works best for everyone involved.”
Getting to know their client’s homes and requirements is of paramount importance for The Hamilton Group, which is why they started their survey service for local Nappy Valley residents. “We will check everything plumbing-related, from the stopcock in the pavement up to the cold water tanks in the roof space. We will check every visible connection for leaks and try and spot any potential issues or causes for concern,” explains Brad.
“We’ll assess the boiler, hot water cylinder (and immersion heater) and cold water storage tanks in the loft. We’ll also advise on any potential costs associated with having to replace the boiler, if it’s over 10 years old for example.”
The survey also includes radiators, heating controls, cold water mains and pressure flow rate, toilets, showers and basin checks, thermostatic controls, drains, and plumbing in kitchen and utility rooms. This means that if something needs replacing further down the line, The Hamilton Group will already know which part you need and get it ordered quickly. “It never feels good to charge a customer twice for a job,” says Brad. The Hamilton Group’s ethos of wanting to build long-term relationships with their customers is central to their unique free survey.
The bathroom refurbishment side is busy – The Hamilton Group are approved installers for CP Hart – and Brad guarantees their work for two years. They’re also approved installers for Vaillant, Baxi and ATAG boilers. So whether you want a safe pair of hands for your day-to-day plumbing needs or a complete overhaul of a system, The Hamilton Group prides itself on both quality of workmanship and customer relations.