I'm glad I'm not the only one delsh . I was actually in Brickwood on Saturday, were seated immediately and we ordered a drinks and cake. The drinks came in 5-10 mins. We were waiting an additional 15 mins for our cakes to arrive and I just had enough at this point as was meant to be a quick stop so paid at the counter and asked them to take the cakes off the bill (which after all, they just needed to pick from the display). It wasn't even busy. I was bizarrely asked if I'd like the cakes taking off the bill to which I couldn't help laughing at but proceeded to say 'that would be nice as they never came'.
Perhaps this attitude is part of the hipster barista-too-cool-for-school thing. Perhaps I should grow a beard, wear skinny jeans and a stupid hat and I
might get better service
Makes me appreciate just how good Flotsam and Jetsam is and probably won't venture away now. I love that place.