Balham Dental Care - aghhhhhhhhhh!!!

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marysmungo
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Balham Dental Care - aghhhhhhhhhh!!!

Postby marysmungo » Tue Jun 07, 2016 8:27 am

What is going on with them? I know they arebeing refurbished which has beengoing onfor months but why do they think it is acceptable to give you less than 24hours notice to cancel your appointment because they are STILL not open. Surely they new lastweek that they wouldnt be open this week and could have let me know then giving me time to find another dentist. This is the 3rd time in about 3 months and every time they rebook the appointment weeks in advance they assure me they will be open. RANT!!!!
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Bluebunny
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Re: Balham Dental Care - aghhhhhhhhhh!!!

Postby Bluebunny » Tue Jun 07, 2016 1:38 pm

I had my son's appointment cancelled a couple of days before as well. Would go elsewhere but we are not blessed with a lot of good NHS children's dentists in Balham, so I think will give them another chance.
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lindseyj
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Re: Balham Dental Care - aghhhhhhhhhh!!!

Postby lindseyj » Mon Jun 13, 2016 7:42 am

:idea: Come to Riverside Dental Practice in Putney Lower Richmond Road. 02087883341 free parking on Ducane Road.
http://www.nhs.uk/Services/dentists/Ove ... x?id=27201
A great childrens nhs dentist and independent services offered also. Very caring all female team.
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boonkoh
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Re: Balham Dental Care - aghhhhhhhhhh!!!

Postby boonkoh » Mon Jun 13, 2016 8:40 am

I've used Balham Dental Care before but found their service not very friendly and also the hygiene clean was painful.

Yesterday I tried the new The Dentist clinic, opposite Waitrose and HSBC in Balham. What a difference! Very courteous dentist, and the checkup and clean were done very professionally and gently. Best of all, the price was really good, £65 all in for a checkup, xrays and hygiene clean. This might be a special rate as they've just recently opened, but I'm now definitely going back there for my next checkup.

http://thedentistbalham.com
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annamike
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Re: Balham Dental Care - aghhhhhhhhhh!!!

Postby annamike » Mon Jun 13, 2016 9:25 am

I have used them for a few years and it is true that they have been painful with their refurbishment but not entirely their fault as all came from a flood.
To be fair they have now offered my kids appointments during private patients time and try to make up for the pain.
obviously if something urgent need to go somewhere else
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Balhammumwithbabies
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Re: Balham Dental Care - aghhhhhhhhhh!!!

Postby Balhammumwithbabies » Mon Jun 13, 2016 12:28 pm

I've also had enough of them. I had one appointment cancelled the first week of March, other in April, another in May and one last week in early June. Each time they have been cancelled with less than 24hrs notice and the last 2 appointments have been made with firm assurances that it will go ahead only to be cancelled the day before.
Surely if they have been refurbishing for 3 months they know more than one day before that they aren't ready to open? I understand that they have been flooded and there have been problems with the work (although waiting for chairs from Greece seems an excuse too far, aren't there any more locally availble dentist chair companies...?) but surely it is a badly planned project if they keep cancelling everyone 24hrs before.
With 2 very small children and no family nearby I find it so frustrating trying to get appointments for myself and need to arrange childcare only to have the appointment cancelled. With no NHS practices locally taking on patients/ accepting maternity exemption certificates it is becoming beyond a joke as I can't really justify paying private practice prices.
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Titanium
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Re: Balham Dental Care - aghhhhhhhhhh!!!

Postby Titanium » Tue Feb 12, 2019 1:00 pm

Hi,
I’m catching up on this old thread as I’ve recently come to the conclusion that Balham Dental Care is not providing the NHS service I need anymore.
I really liked them in the past but for the past 2 years or so they have been unreliably cancelling appointments at the last minute, reluctant to carry out basic hygiene care such as polish and scale and and unpleasant at the front desk.
Now, i was wondering if anyone here had moved on to another dentist or could recommend nhs local dentists or knows an alternative to nhs (I work freelance, so perhaps an insurance cover that’s good value). Thanks !
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boonkoh
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Re: Balham Dental Care - aghhhhhhhhhh!!!

Postby boonkoh » Tue Feb 12, 2019 5:54 pm

The Dentist in Balham is excellent. Opposite from HSBC and Waitrose, at the corner of the junction.

They're not NHS, although their checkup prices are (£20ish). Scale and polish is £40ish.

Excellent service, friendly dentists, able to get appointments within a week or two, and no complaints so far.
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