In November the post office on Lavender Hill is changing from a major office that is centrally managed by Royal Mail itself (known as a ‘Crown’ Post Office
– typically the top 2% of all post offices, covering the largest and most important branches), to instead be a franchise
run by a separate company, along more commercial lines.
The Post Office has the right to make this change without any consultation, so unless there are quick policy changes it’s going to happen whether we (and the post office staff) like it or not.
Franchised Post Offices aren’t unusual – indeed the small post office at the back of Costcutters on Queenstown Road (near the eastern end of Lavender Hill) is an example of one. At the end of last year the Post Office proposed to franchise 78 branches to WHSmith
, who have made a business out of taking over formerly state-run post offices.
But franchising is controversial – partly because the franchisee firms tend to offer lower wages, and less job security, than the previous Crown Post Offices did.
Technically speaking, the only proposed change at Lavender Hill is a slight extension in opening hours (it will open on Saturday afternoons).
We still don't know who will take over the post office.
To read more, visit: https://lavenderhillforme.wordpress.com