Admin role at Putney based tour operator - FT/PT Post Reply

[JBTPutney]

Jon Baines Tours is a tour operator that organises and runs professional study tours to destinations around the world. We are looking for an enthusiastic and highly organised person to help us with the day to day administration of running our tours. You will support the Operations Manager, Product Manager, and Marketing Manager, and the role will involve a variety of tasks, including processing online and paper bookings, answering the phones, putting together client information packs, and liaising with suppliers and agents to make sure the tours can run smoothly.  You must be meticulous, with excellent written, verbal and interpersonal skills. The successful candidate will be a key player in a small company and will be expected to be proactive, committed and able to use their own initiative. Demonstrable previous experience in a similar role is a must. 

Key responsibilities include:

• Processing bookings
  
• Processing invoices
  
• Keeping the database up to date with new client information
  
• Liaising with clients on the phone and via email
  
• Production of client information packs
  

 Who we are looking for:

• Demonstrable track record working in a similar administrative role
  
• Good communicator with solid presentation and written skills
  
• Highly organised and able to follow process, with meticulous attention to detail
  
• Ability to anticipate needs and be proactive, and take ownership of the role
  
• Ability to use initiative and work effectively both individually and as part of a team
  
• Solid understanding of Microsoft Office
  
• Fluent in English
  

A big plus is if you are well-travelled with good knowledge of relevant destinations, local operations, and airlines.
This role is based in East Putney, London. This is a temporary role with the potential to become permanent. Full-time preferred but we are open to discuss part time hours. Salary £15-£17 ph. 
Contact otto@jonbainestours.com