Wandsworth Bereavement Service - part time Administration Support Officer role

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admin (caroline)
Posts: 58
Joined: Jul 2017
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Wandsworth Bereavement Service - part time Administration Support Officer role

Postby admin (caroline) » Thu Nov 08, 2018 8:51 am

Wandsworth Bereavement Service (WBS) is a small charity based in south west London providing one to one bereavement counselling to adults and children in the area.  The service consists of a small central permanent staff team and a large group of volunteer counsellors, all based out of our dedicated office in Lavender Hill, Clapham Junction. We are looking for an efficient, organised and capable individual with a passion for helping others and the ability to be comfortable working with minimal supervision.  Strong computer skills are a must.  The role is 1 day per week.
Job Description
Administration Support Officer
Location:  Office based - SW London, UK Reports to:  WBS Manager, but supports the whole central team Days per week:  1 day – preferably a Monday (after initial training on Thursdays) Rate:  £14 per hour Trial period:  3 months Role type:  Permanent  Responsibilities
  1. Prepare and send out faxes/emails to GPs
  2. Issue feedback questionnaires and log statistics from responses
  3. Analyse feedback questionnaires
  4. Enter all statistics on required computer systems
  5. Prepare quarterly attendance figures for our core funder – the CCG – and chase up counsellors for information where necessary
  6. Collect and file counsellor’s ending reports and chase up where reports are missing
  7. Produce quarterly supervision list for counsellors
  8. Answer the telephone on behalf of WBS
  9. Book in clients for assessments
  10. Send client letters offering assessment appointments
  11. Respond to messages to and from counsellors
  12. Administer petty cash and bank client fees
  13. Prepare stationary orders as required
  14. Complete client files as necessary and generally improve office administration
  15. Check counselling rooms and toilets and maintain sufficient forms/stationery in Common Room each week
If interested in the role please email enquiries@wandsworthbereavement.org.uk
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Posts: 102
Joined: May 2015
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Re: Wandsworth Bereavement Service - part time Administration Support Officer role

Postby onlyme03 » Fri Nov 09, 2018 7:29 am

Hi Caroline

This post sound very interesting

Would it definitely have to be a Monday as I work part time Monday and Tuesday


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