Postby admin-caroline » Thu Nov 08, 2018 8:51 am
Wandsworth Bereavement Service (WBS) is a small charity based in south west London providing one to one bereavement counselling to adults and children in the area. The service consists of a small central permanent staff team and a large group of volunteer counsellors, all based out of our dedicated office in Lavender Hill, Clapham Junction. We are looking for an efficient, organised and capable individual with a passion for helping others and the ability to be comfortable working with minimal supervision. Strong computer skills are a must. The role is 1 day per week.
Job Description
Administration Support Officer
Location: Office based - SW London, UK Reports to: WBS Manager, but supports the whole central team Days per week: 1 day – preferably a Monday (after initial training on Thursdays) Rate: £14 per hour Trial period: 3 months Role type: Permanent Responsibilities
- Prepare and send out faxes/emails to GPs
- Issue feedback questionnaires and log statistics from responses
- Analyse feedback questionnaires
- Enter all statistics on required computer systems
- Prepare quarterly attendance figures for our core funder – the CCG – and chase up counsellors for information where necessary
- Collect and file counsellor’s ending reports and chase up where reports are missing
- Produce quarterly supervision list for counsellors
- Answer the telephone on behalf of WBS
- Book in clients for assessments
- Send client letters offering assessment appointments
- Respond to messages to and from counsellors
- Administer petty cash and bank client fees
- Prepare stationary orders as required
- Complete client files as necessary and generally improve office administration
- Check counselling rooms and toilets and maintain sufficient forms/stationery in Common Room each week
If interested in the role please email enquiries@wandsworthbereavement.org.uk
