I am having treatment there and it is great. I am almost 39 and have a v low ovarian reserve. My only dealings with Mr Faris was sadly with a miscarriage last year but I found him warm and understanding. Tbh all the doctors there are amazing and although you have your particular consultant as soon as you start treatment you deal with the nurses mostly and whichever consultant is on call at that time as a lot of the need is instant.
Hope this helps a little and good luck.