A question for Annabel

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LP73
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A question for Annabel

Postby LP73 » Tue Dec 29, 2015 9:47 pm

Annabel can you please advise why private messages are being deleted by admin?
This has happened several times and I don't understand why this happens??
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Annabel (admin)
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Re: A question for Annabel

Postby Annabel (admin) » Tue Dec 29, 2015 9:55 pm

Hi
First off thanks for using NVN!

Secondly, I'm not deleting any messages BUT I think that this is a side effect of my setting a limit on PM's to prevent spam. We had a person spam a whole heap of members before Xmas so I tried to put in place measures to prevent this.

I'll go back and check the settings, apologies.

But just to be clear, I'm not deleting any, it's probably the database somehow doing it automatically...
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Annabel (admin)
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Re: A question for Annabel

Postby Annabel (admin) » Tue Dec 29, 2015 9:57 pm

Hi
Me again...

I've just changed a few settings, I'll pm you as a test.

Please can you reply and let me know if it works!

Thanks
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susyq
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Re: A question for Annabel

Postby susyq » Tue Dec 29, 2015 10:25 pm

I'm unable to open pm's also.
Thanks
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Annabel (admin)
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Re: A question for Annabel

Postby Annabel (admin) » Tue Dec 29, 2015 10:36 pm

Suzyq, I've also sent you a PM can you also reply if possible and also send me a fresh one? As in start a new one to me?

Thanks!
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susyq
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Re: A question for Annabel

Postby susyq » Tue Dec 29, 2015 10:44 pm

Hi,
Still unable to open. And it says message box full. There is one message only on there.
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Annabel (admin)
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Re: A question for Annabel

Postby Annabel (admin) » Tue Dec 29, 2015 10:45 pm

Hi
I've just changed the number of messages allowed to 100 - can you please check if it works now?

It probably won't but I'm trying!!!

:-)
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Tpa
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Re: A question for Annabel

Postby Tpa » Mon Jan 04, 2016 6:40 pm

I'm having the same issue! All PMs being deleted!
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Annabel (admin)
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Re: A question for Annabel

Postby Annabel (admin) » Mon Jan 04, 2016 7:12 pm

OK, I am really sorry about this.

Let me try harder!

Thanks for using NVN!
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