We went to this today and it was a total disaster from start to finish
The service was non existent, but worst of all, the promised ‘kids entertainment’ was a bored man sat on a stool playing music from his phone, completely ignoring all the children
We asked 4 or 5 times when the entertainment was stating only to be told the entertainer was running late
Then over 1 hour into the sitting, the man who has been sitting there all morning finally got off the stool to ask kids if they wanted a glitter tattoo
5 mins later, that was done and here ended the ‘entertainment’, bar blowing a few bubbles at random intervals.
The kids brunch took an hour to arrive, and the adult food took longer still
And to add final insult to an awful meal, when the bill arrived, we had been billed again for the kids tickets, despite having paid for them in advance
The waiter tried to argue that this hadn’t been paid for, and only after showing the email confirmation AND the amount being paid on my banking app did they finally and reluctantly deduct the amount.
Absolute waste of time and money, I wouldn’t recommend this to anyone.