...

7 posts
WorkingMumBTC
Posts: 3
Joined: Thu Nov 29, 2018 8:00 pm
Options:
Share this post on:

...

Postby WorkingMumBTC » Thu Nov 29, 2018 8:13 pm

The fact that the nursery increases its prices before their rating has gone up and before it has obtained a good reputation is disappointing
It is not too late to change their mind...
Last edited by WorkingMumBTC on Mon Dec 03, 2018 11:13 pm, edited 2 times in total.
Post Reply
Quote
petal
Posts: 1186
Joined: Tue Mar 13, 2012 10:22 pm
Options:
Share this post on:

Re: Guess what Northcote House Nursery has done this time to make themselves ever more miserable...

Postby petal » Thu Nov 29, 2018 9:32 pm

So glad I’m done and dusted with that disaster of a nursery!
My biggest regret is not taking my child out when I seriously considers it a year before she had to start school.
Thought it was too much of a change and kept with it and it only got WORSE AND WORSE.
Every single member of staff left one my one weekly then the existing ones hardly knew the kids let alone the parents.
I’m pretty sure I would have been able to walk out with any kid, hardly any hand over apart form reading me the menu which I could check myself...
and the previous owners were cowards who sold the place and didn’t tell the parents until after they left with a letter, same for staff.
Based on my own personal experience, avoid avoid avoid!!
Post Reply
Quote
NVHusband
Posts: 16
Joined: Mon Feb 23, 2015 9:26 pm
Options:
Share this post on:

Re: Guess what Northcote House Nursery has done this time to make themselves ever more miserable...

Postby NVHusband » Fri Nov 30, 2018 3:36 pm

@workingmumbtc and @petal

What nasty and unconstructive posts.
And to make matters worse, you lobby these insults behind anonymous user ids.
The recipients of your comments do not have the same luxury of anonymity as you do.... speaking of “cowards”.

I am a parent at the nursery, so happy to give a constructive and more balanced view:
1. The fees are not going up over £250 per child per month. Please look at the fee schedule again
2. Staff turnover at nurseries, especially in London, is normal. Most minders use it for training and go onto be private nannies etc. Where do you think most private nannies get their training? Sure, some staff leave because of change in management, but happens at any organisation.
3. Yes, there has been a change in management and for the better in my view. The previous management were well known in not being efficient.
The new manager has lots of experience from managing an Outstanding Nursery in Canary Wharf where parents are demanding, but fair
4. The new manager has promoted from within and some very good staff are in management level and will help shape things to come
5. Despite any criticism of the Nursery, the children have always been happy. No one has ever disputed this simple and most important fact.
6. The manager is actively engaging with parents and looking for constructive feedback on how to improve things. She is approachable and on top of things. Her deputy, is new to the role and taking it in her stride.
7. The nursery is now part of a bigger group, so can now leverage skills and best practise, not to mention provide careers for staff
8. The hours offered are longer than peers and suits working parents. Have you factored in your calculation the nursery is open 10-20% longer than local peers?

Have you attended any parent feedback meetings or shared you thoughts back to management?

If you want to make the nursery better, surely makes sense to work with management than knock them (publicly and anonymously). This way, we all benefit.
Post Reply
Quote
Sea Hibiscus
Posts: 57
Joined: Tue Apr 22, 2014 12:30 pm
Options:
Share this post on:

Re: Guess what Northcote House Nursery has done this time to make themselves ever more miserable...

Postby Sea Hibiscus » Fri Nov 30, 2018 9:55 pm

NVHusband wrote:
Fri Nov 30, 2018 3:36 pm
@workingmumbtc and @petal

What nasty and unconstructive posts.
And to make matters worse, you lobby these insults behind anonymous user ids.
The recipients of your comments do not have the same luxury of anonymity as you do.... speaking of “cowards”.

I am a parent at the nursery, so happy to give a constructive and more balanced view:
1. The fees are not going up over £250 per child per month. Please look at the fee schedule again
2. Staff turnover at nurseries, especially in London, is normal. Most minders use it for training and go onto be private nannies etc. Where do you think most private nannies get their training? Sure, some staff leave because of change in management, but happens at any organisation.
3. Yes, there has been a change in management and for the better in my view. The previous management were well known in not being efficient.
The new manager has lots of experience from managing an Outstanding Nursery in Canary Wharf where parents are demanding, but fair
4. The new manager has promoted from within and some very good staff are in management level and will help shape things to come
5. Despite any criticism of the Nursery, the children have always been happy. No one has ever disputed this simple and most important fact.
6. The manager is actively engaging with parents and looking for constructive feedback on how to improve things. She is approachable and on top of things. Her deputy, is new to the role and taking it in her stride.
7. The nursery is now part of a bigger group, so can now leverage skills and best practise, not to mention provide careers for staff
8. The hours offered are longer than peers and suits working parents. Have you factored in your calculation the nursery is open 10-20% longer than local peers?

Have you attended any parent feedback meetings or shared you thoughts back to management?

If you want to make the nursery better, surely makes sense to work with management than knock them (publicly and anonymously). This way, we all benefit.

Is "NVHusband" your given name? Unless it is, you are as "anonymous" as any other poster on this forum.

Your opinion is just that: your opinion. I believe, if you have looked at Petal's previous posts, her daughter was at the nursery in question.

"I am a parent at the nursery, so happy to give a constructive and more balanced view:" Your view is also biased.

People having a differing, albeit negative, view to yours does not mean that their opinions are less valid.

Your post has come across as very condescending, and one sided. You could have given your view, as well as pointing out any factual errors, without belittling other people's opinions.

Also, by the way, happiness is very subjective. You cannot seriously believe that "all the children have always been happy". It is also not a fact.

Your unbalanced view is full of assumptions with very few, if any, "facts".

 
Post Reply
Quote
WorkingMumBTC
Posts: 3
Joined: Thu Nov 29, 2018 8:00 pm
Options:
Share this post on:

Re: Guess what Northcote House Nursery has done this time to make themselves ever more miserable...

Postby WorkingMumBTC » Sat Dec 01, 2018 5:46 pm

.
Last edited by WorkingMumBTC on Mon Dec 03, 2018 11:13 pm, edited 1 time in total.
Post Reply
Quote
WorkingMumBTC
Posts: 3
Joined: Thu Nov 29, 2018 8:00 pm
Options:
Share this post on:

Re: Guess what Northcote House Nursery has done this time to make themselves ever more miserable...

Postby WorkingMumBTC » Sat Dec 01, 2018 6:29 pm

.
Last edited by WorkingMumBTC on Mon Dec 03, 2018 11:13 pm, edited 1 time in total.
Post Reply
Quote
petal
Posts: 1186
Joined: Tue Mar 13, 2012 10:22 pm
Options:
Share this post on:

Re: Guess what Northcote House Nursery has done this time to make themselves ever more miserable...

Postby petal » Sat Dec 01, 2018 8:53 pm

Thanks sea hibiscus

And NVHusband,
I was commenting honestly based on my personal experience. Just like I do on every other post.
I was motivated by feeling that the nursery left me feeling really let down and disappointed.
So do people “hide” when a negative comment but OK to be anonymous if a positive one?
What a ridiculous comment.
Post Reply
Quote