What kind of problems have you had?
We have a softener installed, I wasn’t very keen at all but my husband was sold on the idea.
I personally can’t see any notable difference with softened water.
I also agree about the tap water, I made sure the kitchen tap was bypassed.
I don’t like the idea of trusting a machine to not go wrong a keep the water clean and also there is the issue of sodium even if low levels.
I do hate he inconvenience of avoiding the bathroom tap for filling up waterbottles for night time.
I’m not a fan at all.