A bit late but I used Prestige Design and Build in 2019 - stay away from them!
started speaking to them 3 months before i wanted my kitchen re-doing . all the way they were saying 'all ok for the start date'...'no problem'....'will take 5 days to complete'. even the week before they were meant to start they confirmed everything was in place to start
well. the day they were meant to start they didn't, they were meant to start in Tuesday, they will start at the end on Friday. was told someone would be over Saturday to carry on - no one turned up.
For the actual new kitchen build they sub-contracted the job to a contractor who really didn't care about the job.
In the end I started to refer to him as 'That'll do' as that was his entire attitude towards the build. he made a lot of mistakes and had to re-do work. Took no care or pride in his job. drilled through my new wall cabinet.....twice installing the pelmet, and his fix was to stick a bit of plastic over the hole.
Prestige could't care less. I made so many complaints and sent a lot of photo evidence of the shoddy work this guy was doing. all they kept saying was 'pay us when it's done'
was told it would take 5 days......It took 6 weeks because they guy would only turn up once a week. One day he said he'd be there by 10AM, even had the cheek to phone me at 11AM and say I am 20 minutes away - didn't turn up till 3PM and only did an hours work then left.
Prestige made barely any apologies about this guy, saying he has worked with us before and he's always been great which I had a hard time believing. In my view they got the cheapest guy they could get to do the job.
In the end I just had enough and asked them to not bother coming back most of it was done. I did the finishing touches myself. I had to remove the sealing this guy did as it was so lumpy and un-even. I am no where near a professional but I can do a lot better job than that....and I did.