Postby Damo0765 » Mon Dec 15, 2014 1:53 pm
hi DaiHappy , thanks for the reply.
We had our extension finished Jan this year. All I will say to you is be careful, we are having a few issues now. Both L&E and the contracted builder/electrician are doing all they can to wriggle out of any obligation to make good issues and taking their time to try and resolve them.
The general standard of building was good, we supposedly had the best team on the books at the time and had to wait 6 months for them. However the underfloor heating we had installed is and never has been right, and its affected the whole of the house with regard to the boiler/heating system.. Looks like we are going to have to get a specialist in to check the system.
Our tile floor in the extension has not been grouted correctly but the builder refuses to accept this even though the grout company Maipei came to inspect and said it was wrongly put down and needs totally re doing, Maipei even supplied a report to back it up.
Finally worst of all we are having a few issues with the electrics and because we upgraded some down lights off the contract they are point blankly refusing to say they have any liability as work was done off the contract despite the fact they were the ones who said to do it off contract !
It would defo be interesting to hear how anyone has fared with regard to disputes/issues with them.
I could go on !
Its frustrating as with a little customer service these are all things that could probably be fairly easily resolved. Its also extremely annoying you have to go thru a serviced office number to get a message to them and they then call you back.
Good luck with the rest of your build