Sunflex Bifold door lock broken - any contacts?

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owenwe
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Sunflex Bifold door lock broken - any contacts?

Postby owenwe » Sun Jul 22, 2018 8:19 am

Hi We have sunflex bifold doors that are 10 years old (were installed before we moved in) and my son hung on the handle and the lock doesn't engage. The actual lock is BASI.
I will call sunflex but has anyone had this situation, we can still use the doors but it's a faff. Many thanks,
 
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Spinosaurus
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Re: Sunflex Bifold door lock broken - any contacts?

Postby Spinosaurus » Sun Jul 22, 2018 6:40 pm

Our sunflex doors broke a few months ago and when I contacted sunflex they suggested Leon Services who are in Enfield. They were quite slow in coming out but knew what they were doing and it’s all fixed now.
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owenwe
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Re: Sunflex Bifold door lock broken - any contacts?

Postby owenwe » Sun Jul 22, 2018 7:29 pm

Thank you very much, will try them tomorrow!
 
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owenwe
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Re: Sunflex Bifold door lock broken - any contacts?

Postby owenwe » Fri Oct 19, 2018 9:22 pm

Just closing this out. I actually found that the windows were installed by YES glazing and they had a time and materials rate to come out and that ended up being just under £200 so that was better than the other firm's quote above, although both were responsive and helpful. 
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