It’s all in the Communication – Simply

Husband and wife team, Helen and Rob Wood set up The Simply Construction Group (Simply Loft, Simply Extend and Simply Basement) with one clear aim: to take the stress out of the build for their clients. Ten years later, and they are still developing ways to make the design and build process easier, smoother, more transparent and even more financially viable for clients.

Here are just a few reasons why this specialist in extensions, loft conversions and basements is still going strong with hundreds of successful projects and more importantly happy clients, under its belt.

According to the team at Simply, it’s all about communications

As well as a dedicated project manager who communicates regularly with clients on every aspect of the build, the Customer Services Manager calls clients fortnightly and visits properties, doing spot checks on the quality and the tidiness of the work.

Co-founder Rob Wood has even devised a user-friendly dashboard system which clients can log into. All the documents including contracts, planning permissions, designs, job specifications, agreements, invoices and receipts are saved here alongside a timeline which shows the progress of the project and flags up any possible delays to the project manager, architects and the client
so there is complete transparency and accountability. All jobs, big and small are logged into the dashboard so that there is no room for misinterpretation.

Simply know that cost can be a major cause of stress too, so the team has devised several ways to make building work more accessible for their clients. For one, they work to a fixed price eliminating that nagging worry that there might be unforeseen costs down the line. They also price match. If you can get a quote from a similar company that offers the same services, then they will attempt to match it.

Also, because they are specialists in lofts, basements and extensions, they can work on all three simultaneously so there is only one insurance company to deal with, one timeline, and one team of architects and builders, reducing the costs of the build, streamlining the communications, and guaranteeing consistently high quality workmanship throughout.

And if it’s just a loft you are after, Simply Loft has this year become a registered Financial Conduct Authority (FCA) credit broker. This means that they can offer finance for up to half of the cost of the loft conversion under a ‘buy now pay later’ or ‘monthly repayments’ scheme.

For the former, the client pays half of the cost of the conversion in staged payments and has a whole 12 months interest free to pay back the other half after the project has completed. For the monthly payment scheme, the client pays half the cost of the project in staged payments, but can split the remaining 50% over monthly payments of up to ten years at a 7.9% APR. The application takes as little as four hours to approve so you can get started on your build pretty much immediately.

This not only opens up opportunities for families wanting to expand but also enables clients to consider upping their spec and ultimately getting their dream loft conversion without having to
compromise. The team at Simply has really thought of it all, providing a safe pair of hands throughout what can otherwise be a very nerve-wracking time.