by supergirl » Wed Dec 07, 2011 12:26 pm
Back in august I called Richard for a quote to carry on a complete refurb on a 2 beds flat of clapham north side. He came yes but v late (was delayed for about 3hrs and failed to contact me while someone was waiting at the flat - I have contacted him after waiting for about 45min), he gave us half a quote eventually (after much chasing on my part) he gave us the rest of the quote and then out of the blue told us he could no longer carry on the work and we were left back to square one.
Now I understand he might have someone who turned up straight away with a deposit for him to start a job, I could also have understood if he didnt want to do the work in the end for any given reason that would have been personal to him if I were told. Not only he was late and didnt have the courtesy to call (again totally understand that things happen but if told again) but gave us the inpression of being totally unprofessionnal in the way he carried out the quotation and then letting us down.
I am sure it is a one off and everybody is allowed mistakes, I just felt I had to give my experience so you are aware that this can happen before you give him a call.
It was for the better as I found an excellent builder, old school and EXCELLENT plasterer to do our work. I will recommend him as soon as the job is finished.
Back in august I called Richard for a quote to carry on a complete refurb on a 2 beds flat of clapham north side. He came yes but v late (was delayed for about 3hrs and failed to contact me while someone was waiting at the flat - I have contacted him after waiting for about 45min), he gave us half a quote eventually (after much chasing on my part) he gave us the rest of the quote and then out of the blue told us he could no longer carry on the work and we were left back to square one.
Now I understand he might have someone who turned up straight away with a deposit for him to start a job, I could also have understood if he didnt want to do the work in the end for any given reason that would have been personal to him if I were told. Not only he was late and didnt have the courtesy to call (again totally understand that things happen but if told again) but gave us the inpression of being totally unprofessionnal in the way he carried out the quotation and then letting us down.
I am sure it is a one off and everybody is allowed mistakes, I just felt I had to give my experience so you are aware that this can happen before you give him a call.
It was for the better as I found an excellent builder, old school and EXCELLENT plasterer to do our work. I will recommend him as soon as the job is finished.
