Hi There,
I am a highly motivated, confident mum of 2 with exceptional multi-tasking and organisational skills. Able to exhibit confidentiality, discretion, tact, diplomacy and professionalism when dealing with directors or senior managers. Possessing a proven ability to help managers to make the best use of their time by dealing with their secretarial and administrative tasks. Ready and qualified for the next stage in a successful career as a Virtual Assistant. With over 10 years experience in Administration, Secretarial and Personal Assistance. I am self- employed and can start work immediately.
I work from my fully equipped home office in Putney. Whether you're looking for someone to manage your emails, diary, customer service for your online business, onlione home shopping, errands whatever it is I can help.
I am a driver and have access to my own vehicle.
Here is a bit more info about me and should you wish to see a reference I would be happy to provide one:
KEY SKILLS AND COMPETENCIES
Excellent communication skills able to liaise confidently with senior management.
Good understanding of Director level responsibilities.
An excellent level of attention to detail.
Able to work on your own initiative and to tight deadlines.
Excellent word processing, shorthand and effective minute taking and IT skills.
Audio typing, word processing and shorthand experience.
Ability to prioritise workload in a demanding environment.
Experience & knowledge of Microsoft Office, PowerPoint, Excel, Outlook.
Achievement
A* French GCSE, NVQ Level 2 in Administration, GNVQ Foundation in Business Studies And Teaching Assistant Certificate NCFE Level 3
PERSONAL SKILLS
Organising
Confident and professional manner
Excellent memory
Remain calm under pressure
AREAS OF EXPERTISE
Administration
Secretarial duties
Finance administration
Document management
IT skills
Event management
Diary management
Property Management
Employment History
July2014-Current
Freelance Administrator/ Virtual Assistant
I currently work with Various clients. I provide Freelance Administration and Virtual Assistant Services on a weekly basis with duties ranging from managing mail order businesses, to personal assistance, basic bookkeeping and managing emails and diaries virtually from my fully equipped home office in Putney, London.
Sept 2013-July 2014
Holiday Let Management/Virtual Assistant
Organise cleaning for changeovers, meeting guests. Key holding, stock taking of
household goods, restock, liaising with guest, handymen, trades men and landlords. Diary and AirBnb, Home Away and Owners Direct management.
2007-2009 White Stuff LTD
Working as part of a team and supporting the office manager. Responsible for the day-to-day tasks and administrative duties of the office including covering the reception area.
Duties:
Meeting and greeting clients and visitors to the office.
Typing documents and distributing memos.
Supervising the work of office juniors and assigning work for them.
Handling incoming / outgoing calls, correspondence and filing.
Faxing, printing, photocopying, filing and scanning.
Organising business travel, itineraries, and accommodation for managers.
Monitoring inventory, office stock and ordering supplies as necessary.
Updating & maintain the holiday, absence and training records of staff.
Responsible for purchase orders.
Raising of purchase orders and invoice tracking.
Creating and modifying documents using Microsoft Office.
Setting up and coordinating meetings and conferences.
Involvement in social media implementation.
Updating, processing and filing of all documents.
July 2006-August 2007 Freemason’s Hall
Working in a fast paced environment, giving full administrative and secretarial support to a Senior Manager. Involved in staff training, recruitment, benefits, management of data and Health & Safety issues.
Duties: Provide general secretarial / administration support senior managers & Directors
Organising external / internal meetings attending them and taking minutes.
Liaising with other staff regulatory authorities, suppliers and clients etc.
Responsible for answering & screening telephone calls & face to face
enquiries.
Making appointments and arranging travel and accommodation.
Raising purchase orders, expense claims and arranging invoices.
Maintaining and enhancing the working environment of the department.
Carrying out routine administrative duties like photocopying and filing etc.
Writing reporting and briefing papers and making presentations.
Dealing with incoming emails, faxes and post.
Producing board meeting papers, agendas, and facilities for meetings.
Promoting a professional image of the company.
Responsible for stationery acquisition including periodicals and subscriptions.
Work Experience
2002 School Work Experience at Halifax Bank
My duties were to stand as cashier and serve customers, Load the ATM machine.
Dispose of expired checks and documents. I stood in front of house serving customers and answering customer queries.
2005-2006 OPEN AGE (NVQ Level 2 Placement)
Reception, Administration, Pa Duties.
I did a placement at Open Age for my NVQ Level 2. I worked there as an office all rounder. I assisted the MD with diary management, mail forwarding, replying to emails and phone messages. I was on switchboard mainly answering the phone, dealing with customer enquiries and forwarding phone calls to relevant department. I was in charge of ordering stationary supplies, making sure the kitchen was stocked with refreshments. I also helped run IT classes and activities with the Open Age.
Education and Qualifications
1998-2003 I attended Fulham Cross Secondary School where I have achieved GCSE’s in English, Maths, Science and French.
2003 Business Studies Foundation
2005 Administration Apprenticeship NVQ Level 2
2013 NCFE Level 3 in supporting teaching and learning in schools
Should you wish to discuss any of your requirements please just contact me on ravirtualassistance@gmail.com
Best Wishes
R
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