Postby WandsworthResident » Mon Jun 06, 2011 11:21 am
I too am surprised at this report as my experience of Northcote Gardens was of a happy friendly busy place with very caring owners and staff.
I had two problems, one was very high staff turnover (which the managers fully acknowledged and worked hard to manage as best they could) and the other, which was reason my son left in the end, was that if you have a quieter child they may become a little "lost" in the general hubbub and activity levels. The toddler room is a big, busy, noisy space and I often arrived to find my son sitting by himself as he found it too full on or didn't have the confidence to join in. He needed more input and encouragement than could be offered in a big nursery setting, so this is not necessarily a "fault" with this nursery, but it is something to consider if your child is a bit shy and sensitive!
As for the report talking about incidents and accidents, another way of looking at it is that the nursery is scrupulous about recording these incidents. It wasn't a concern for me at the time, and I don't think anyone expects that a room of 2-4yr olds is going to be without anything like this happening, all children will hit, push or even bite from time to time. I wasn't aware of any accidents whilst my son was there.