All I have in my business is some name, email and address data for a few hundred customers and name, email and (sometimes) postcode for about 500 more on the newsletter mailing list.
Many of you have probably had a flurry of emails from businesses in the last couple of days asking you to reconfirm your consent to hold your information. However, among the ones I've had, the tone, wording and what's being asked have varied considerably and just from chatting to a few people, there seems to be a range of attitudes towards how companies will play this.
I don't hold any sensitive information, nor anyone's credit card details, so that may help. I've also had explicit consent from everyone on my mailing list, so I think I don't actually need to ask for it again.
See 'existing contacts' bit on this link https://kb.mailchimp.com/accounts/manag ... ign=eepurl
My web site doesn't automatically add customers to the mailing list, so every time I've added someone manually, I've definitely spoken to them and got their consent verbally.
I hope I'm reading this right because despite the fact I get a fairly decent 'open rate' of around 40%, needing to reconfirm that consent would cost me a great deal of my list and diminish a key asset of the business that's taken years to build.
Particularly interested to hear from anyone who has taken legal advice or managed to speak to the ICO's new helpline ( 0303 123 1113) - I have been on hold for about an hour so far, hope it's free!
In case it's helpful for anyone https://ico.org.uk/about-the-ico/news-a ... egulation/
All and any advice very gratefully received