Postby peasepudding » Mon Jan 30, 2012 1:50 pm
I went to House of Fraser in Oxford Street and I thought the service there was amazing. The woman even knew of my venue (a fairly large church) and was advising me on style based on the interior of that!
More recently my best friend went to Berketex in Richmond and we had really great service there and another friend went to The Wedding Dress Shop near Wimbledon Park and told me she'd found exactly what she needed. Both happy that dresses they'd got were within their budgets.
On the flip side of that, Silhouette in Richmond (I think next door to Berketex or thereabouts) didn't have great service and was so tiny inside it was impossible to try dresses on properly and I got my bridesmaids dresses from Romantic Fashion Design Gallery and they completely screwed up the alterations. When I complained about it (they actually chopped off too much of one dress!) they told me that it wasn't their fault because we're all human and make mistakes.